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Custom Wear World values your time and money, which is why we are dedicated to giving you a flawless shipping and delivery experience. Your demands become our main concern from the minute you place an order for a certain product.
Key Information
Shipping rate and Delivery time:
All products go through a ready process, so there is a processing time.
Shipping Name |
Condition |
Transit time |
Cost |
|
Standard shipping (US) |
$0 – $89.99 $90 – $130.99 $131 - $169.99 $170 – $199.99 |
9 to 11 working days |
$11.99 $17.99 $22.99 $26.99 |
|
Free Shipping (US) |
$200 and up |
9 to 11 working days |
Free |
|
We guarantee that our "ready for delivery" items should arrive at your address in 3 to 4 days. It is important to remember that if you order a customized product, it may take up to 9 to 11 days for the goods to be produced. Nevertheless, you should anticipate receiving your purchase about 12 to 15 business days after approving the mockup.
Additionally, we use SMS and email to keep you updated on the progress of your order.
Please be aware that while we strive to provide prompt service, unforeseen events like inclement weather may cause delays for certain purchases.
We exclusively provide free delivery on our items; the minimum order is $200. Due to our several warehouses and creative departments spread across the United States, we charge based on the delivery location for customized orders. To find out about your delivery rates, please send your delivery location to our support representative.
We will also communicate with you via email and SMS to let you know how your order is going.
Please email support@customwearworld.com with any questions or concerns you may have if your order hasn't arrived by the anticipated time period. Helping you would be our pleasure.
Shipment
We choose the fastest shipping channels, which include UPS, USPS, DHL, and FedEx, with the primary goal of making sure our clients receive their bought items on time. We offer tracking information to our clients to monitor the status of their orders once they are sent via any of these methods.
Tracking information
In order to keep you informed about the status of your delivery, we give you order tracking information by email and SMS as soon as your item ships. Moreover, you may use our tracking website to keep track of the progress of your order's shipment.
Receiving
Please decide for someone to accept the order on your behalf if you won't be accessible when it's delivered. In any of these circumstances, you may also get in touch with the courier provider to plan a new delivery date.
For Any Damage or Defect
Our mission is to provide our clients with flawless, top-notch items. Custom products are not eligible for returns or exchanges. We will replace the merchandise for you if you receive the incorrect product or if the artwork for your product is distorted for any reason. You can quickly exchange it by following our simple return and refund policy. However, this is a rare event.
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