Shipping Policy

We’re committed to getting your items to you as fast as we can.

Ensuring speedy delivery to our customers is a major focus for us.

SHIPPING TIME

Handling Time + Transit Time = Order Delivery Time

Handling Time	Transit Time	Order Delivery Time
1 -2 business days	3 – 4 business days	4 - 6 Business days

 

We handle orders on business days, which are Monday to Friday, Central Standard Time. This excludes postal holidays such as New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

Take note that the order cutoff time is set at 3:00 PM (GMT-6) Central Standard Time.

Shipments are made through USPS, UPS, FedEx, and DHL. The total estimated delivery duration combines both processing and shipping times.

SHIPPING COSTS

Order Value (USD)	Shipping Cost	Estimated Delivery Time
$0.01 – $89.99	$11.99	4 - 6 business days
$90 – $130.99	$17.99	4 - 6 business days
$131 – $169.99	$22.99	4 - 6 business days
$170 – $199.99	$26.99	4 - 6 business days
$200 and above	Free Shipping	4 - 6 business days

 

Tracking Your Order

• You will receive an email and SMS with tracking details once your item is shipped.
• You can also track your order on our Order Tracking Page.

Receiving Your Order

• If you’re unavailable at delivery time, please have someone receive the parcel on your behalf.
• You may contact the shipping carrier to reschedule the delivery if needed.

Damages or Incorrect Orders

We ensure all products are carefully checked before dispatch. However, if you receive:

• The wrong product, or
• A damaged or misprinted item

We will happily replace it according to our Refund & Exchange Policy.

Need Help?

If your order hasn’t arrived within the expected time-frame, or for any queries:

Email: support@customwearworld.com

Our customer service team is here to help.