Below FAQ are some common concerns of our clients before purchasing the Products.
If you have other questions, please just send it to info@customwearapparel.com.
- All
- Sale Questions
- Shipping Queries
- Return &Exchange Queries
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Sale Questions
No, Custom Wear World only allows the use of one promo code per order.
Follow us on social media or sign up for our email to receive updates on our most recent sales and promotions. For the best deals, get in touch with our sales team.
By entering into your account on our website and going to the "Order History" area, you can see the history of your previous orders.
Custom Wear World prioritizes the security of your account information and orders by putting modern encryption and security systems in place.
Go to the product page of the item you want to review and select the "Write a Review" option to start writing a review. Help others make wise decisions by sharing your thoughts and experiences.
From Monday through Friday, from 9:00 AM to 6:00 PM (EST), our customer care team is here to help you during regular business hours.
All commonly used credit cards are accepted by us, including American Express, PayPal, Apple Pay, MasterCard, Visa, and Discover.
Shipping Queries
When you spend $149.99, we do provide free delivery. We also provide shipping promos and discounts. To find out about any current shipping discounts, check out our newsletter or website frequently.
Yes, we do provide delivery to the following non-continental US addresses: Alaska, Guam, Puerto Rico, APO, FPO, and DPO. To acquire shipping information and costs, email us at support@fashionwearapparel.com.
Orders above $149.99 that satisfy the requirements listed on our website are eligible for free delivery.
Delivery charges are determined by a number of variables, such as package weight, destination, and delivery method choice. During the checkout procedure, the delivery cost will be determined.
To guarantee dependable and quick delivery, we work with a number of respectable shipping companies, like USPS, UPS, FedEx, Speedy, GSO, DHL, or OnTrack.
Generally, depending on the shipping location and the availability of the requested products, our regular delivery time spans from 3 to 7 business days.
We have several warehouses around the United States, however we ship from the nearest warehouse to the recipient's address.
Return &Exchange Queries
Our aim is to rapidly process and dispatch orders. After making the purchase, you have 30 minutes to seek a cancellation or change by contacting our customer care team. After that time, our team will not be liable for any cancellations or modifications.
Sadly, closeout merchandise is typically final sale and non-returnable. Please read our return policy for more details.
Kindly go to our website's Returns page and adhere to the given guidelines to commence a return. Reach us by phone at (323) 917-7786 or via email at support@fashionwearapparel.com
Please go to our Returns page for details on how to file a return request, or get help from our customer care department.
Please get in touch with our customer support staff to start an exchange request if the sizes don't fit. There will be more details and guidance given.